Last updated: April 12, 2026
This Cookie Policy explains how LoadLadder (“we,” “us,” or “our”), operated by Michai Media, uses cookies and similar tracking technologies when you visit our platform. This policy should be read alongside our Privacy Policy.
Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences, keep you logged in, and understand how you use the platform.
These cookies are strictly necessary for the platform to function. You cannot opt out of these.
| Cookie | Purpose | Retention |
|---|---|---|
| sb-access-token | Supabase authentication session | 1 hour |
| sb-refresh-token | Supabase session refresh | 7 days |
| csrf-token | Cross-site request forgery protection | Session |
These cookies help us understand how users interact with LoadLadder so we can improve the experience.
| Cookie | Purpose | Retention |
|---|---|---|
| ph_* | PostHog analytics — page views, feature usage, funnels | 1 year |
These cookies remember your settings and preferences.
| Cookie | Purpose | Retention |
|---|---|---|
| ll-locale | Language preference | 1 year |
| ll-theme | Theme preference (dark/light) | 1 year |
Some of our partners may set their own cookies when you interact with their services on our platform.
| Provider | Purpose | Policy |
|---|---|---|
| Stripe | Payment processing and fraud prevention | stripe.com/privacy |
| Supabase | Authentication and database | supabase.com/privacy |
You can manage or delete cookies through your browser settings. Here's how:
Note: Disabling essential cookies may prevent you from using LoadLadder's core features.
If you are located in the European Economic Area (EEA), you have the right to accept or reject non-essential cookies. We will only set analytics and preference cookies with your explicit consent. You can withdraw consent at any time by clearing your cookies or contacting us at privacy@loadladder.com.
For questions about this Cookie Policy, contact us at privacy@loadladder.com.
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